401 Reviews In Bandar Melaka

winnie-yhy says:
13-Oct 2011

not very good, as the water is too slow
the bed also very bad.

Mr. Teh replies:

1) the water pipe is changed to new,for me is ok

2) I just changed the bed yesterday,anyway thank you for the information

03-Nov 2011
noor ilyanni binti rosli says:
01-Dec 2013

Morning.... Kecewa...
1.) sehari sebelum check in baru di inform oleh owner yg pool xberoperasi kerana ada masalah filter pool. Saya terima kerana owner bgtau dia juga baru mendapat tahu... Tetapi masih rsa kecewa kerana family mmg nak mandi pool.
2.) kecewa kerana ketika brjalan2 di sekitar pool guard memberitahu sudah seminggu pool xbole broperasi... Knp saya tidak diberitahu awal?
3.) saya bukan baru kali ini berurusan dgn i Bilik, sebelum ini saya menyewa di tanjung samudera pantai puteri, owner MR TAN mmg bagus, tapi kali ini saya sedih apabila owner mengeluarkan kenyataan seperti family saya xpandai menjaga property dia dan seperti mengelak untuk memulangkan wang pendahuluan... Sampai membiarkan kami, pelanggan nye ini menunggu di kaki lima hampir sejam...
4.) harap owner dapat prihatin la pd keperluan pelanggan, dan saya tidak akan mengambil lokasi ini lg sebagai tempat penginapan kani sekeluarga. Tq

goh nguang teng replies:

1 and 2)
29.11.13 dapat tahu swimming pool masalah and allow guest to cancel 29.11.13 booking
29.11.13 immediately call u and asking you want to cacel the booking kah? and you tak mahu cancel and lagi complain about the swimming pool
3 and 4)
tempat saya tiada reception bukan hotel so u nak check out early you have to call me kalau u tiada call me macamana saya boleh tahu you sudah check out
u macam tak penah keluar jalan

saya tahu u tak puas hati
1)swimming pool
2) saya tanya u macamana u boleh tidur dalam 3 bilik unyuk 20 lebih orang ?
u anwer saya jangan susah hati

saya boleh cancel you punya booking kerana saya ada tulis max 9 orang tetapi saya kasihan u

you tak tahu keadan saya lagi banyak complain susahlah u

I admit The living room is small,and the space is not big enough for ordinally sofa. . Thank you

05-Dec 2013
maris318 says:
30-Oct 2013

i did not stay here on those date because the owner already accept the payment from outsider while in fact i'd received email informing me to pay for the homestay. when i informed the owner that i have paid, the owner said it has been booked by others.

when the problem is rought to ibilik for refund of payment, they hesitate to do so and in fact i have to inform the owner myself to refund my money. wth.

at last, the owner gave me another contact no for another homestay owner for rent. and wallah ... the homestay given is worst. with 1 bathroom without kitchen utensil and dirty room, i rate this homestay, the owner, ibilik management, the booking process....worst!

shekfull al syatry replies:

regret over the incident,suppose you contact me directly during incident.

02-Dec 2013
Nadeem A. Salam says:
06-Oct 2013

We booked the house for 2 days,
And walked out after the very first night.

Flush doesnt work in the main toilet,
only 1 AC all 5 bedrooms works well.

House was not furnished properly and gave a very empty and spooky vibe.
Also the house is in a very old condition and not properly well maintained.

for all this the owner OVERCHARGED us on a crazy amount of 576rm for two nights,
Just before we arrived to melacca we stayed in a glorious homestay in Kuantan for 520 for two nights that was modern furnished, 5 bedrooms with all working AC's, no problems whatsoever.

Also the beach pictures posted in his listing is sadly nothing compared to the beach located near the homestay.

Also there was used rolls of tissue around the living room, which was disgusting.

nicolng replies:

Thanks for your feedback
Main toilet - Minor problem with flush has since been fixed.
Aircond - Periodic cleaning & servicing of aircond have always been done.
Thorough cleaning & servicing done again last 2 week.
Homestay has always been very well kept & so far no complains.
You are the foreigner, maybe not familiar here, different location got different price.
Pantai Emas Villa is located along the Klebang Beach,Malacca & very strategic location nearby the town area. Actually, you got the offer & most cheapest price with the very good location here.
Anyway, Thank you for taking your time to drop us a comment.
we will do it better :)

01-Nov 2013
Mok Vincent says:
05-Jun 2013

I won't stay here anymore even though there is no choice! Everything in this apartment was very old and broken! First, start from their living room the TV and fan is very old and the sofa was already broken! Second, some of the dining chair is broken also! Third, there have a flushing problem in share bathroom and for the bath tub in master bedroom was super dirty! Fourth, there have a bad smell inside every bedroom and their bed sheet was very dirty, the lighting in one of the bedroom was super noisy. In addition, there is no toilet paper and shampoo provided! There only give one towel and one soup in each room. The picture in website was looks nice and clean but once enter into this apartment is totally different with what i see in website and expected! Disappointed!

Chrislau123 says:
17-Apr 2013

i unhappy for my home stay, because the owner is sudden change my house to another house, the condition for that house is not so clean, and only got 2 room have air-cord, as promises that slidely different, last, the all toilet don't have any water heater,
my family is first time stay for home stay, they really disappointed, i believe that your house get some trouble, but i think you have to find a better house for us. thank.

Moganadass says:
17-Dec 2012

The place is awesome and everybody in my family loves the place. But our biggest disappointment is that the administrative part of it. The above mobile number was not active/switch off when I tried to call around 1.30am. I tried many times till 3.00pm. After my payment (online payment) at iBilik, I did not get the address of the place. What I had was the map to this place. We managed to find the place around 3pm but nobody around. We called iBilik to inform about our situation and they too do not have any other number beside the one listed in this page. Finally we manage to find a number (owner's sister mobile number) and called her. After a while the owner called me (from a different number) and informed me that her phone battery was out and there was a miscommunication and asked us to wait till 6pm in order for them to clean the place. Anyway, they have given us the place around 5.10pm. It was my worst experience because I was in front of the house with all my family members but cannot get the owner and iBilik do not have any other number to contact her. Although the owner gave me extra hours for us to check-out but putting all of us in the great pressure for almost 3 hours is a bad experience. Hope the owner and especially iBilik do something about this.

Jean Tay replies:

Hi, Mr Moganandass, we were so sorry about the matter, otherwise we will make sure everything going smooth for the coming reservation, thanks for your opinion.

19-Dec 2012
06-Jun 2012

I have cancelled the booking but still you did not refund back my money. You have misleading the user. Please refund back my money.

carolchia1006 says:
30-May 2012

bad service, i won't use i bilik to book any hotel or apartment. feel be cheated, because i dint get the services apartment that i book and the apartment that i stay total different from the pictures and lousy. that is totally different from the website. melaka service apartment become garden city apartment. at the website did mention.the customer service line is 24 hour call hold day also not one pick up the phone. service really suck.

David Quek Hian Kee says:
09-Jan 2015

I know this is a homestay unlike hotel but please put in basic essential...
i had unpleasant experience...
1. No one on site to check us in
2. No bath soap
3. Bedrooms no side table at all - has to put everything on the floor
4. No wardrobe
5. Booster pump noisy
6. One ceiling fan spoilt
7. No wifi

teh yong her replies:

As what u mentioned,we are home stay not hotel. Please don expect 5 stars service,we provide clean and comfortable environment with cheapest rate 130-150 with 3 rooms equipped with air cond. if u want extra service like wifi and other unnecessary furniture,u should go for hotel. Anyway thanks for your comment.

20-Feb 2015
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AzlinaHassan says:
11-Dec 2014

The house is beutiful and clean. Owner of the house also very kind hearted person. It's a very good experience to stay there.

razanasapuan replies:

Thank you for staying at my homestay.

14-Dec 2014
Hanisah Mohd Yunus says:
10-Nov 2014

bersih, selesa & berpuashati. terima kasih

farradeeba says:
30-Apr 2014

Cantik, murah, sangat selesa, pemandangan hijau, semua disediakan dan owner yg baik hati...sangat di-recommend-kan untuk sesiapa yg ingin menginap d sini..

anjung laman replies:

tkasih byk

25-Jun 2014
30-Apr 2014

My family had a short stay at this lovely place last December (18th - 20th December 2013). The condo was very clean, cozy and was exactly like advertised. The condo was at a strategic location . Easy to get to the town and every where. The owner was friendly too. Thank you.

Amos Wong says:
08-Apr 2014

Cosy and clean. Not the most conveniently located but it's definitely worth the stay for budget travelers looking for a value for money and homely accommodation.

Residents Stay replies:

Hi Amos,
Thank you for your review :)

by Cami

10-Apr 2014
Qhek Hui Soon says:
23-Jan 2014

This is the good choice for short stay in Malacca.
friendly owner and house is fully equipped.
Highly recommended.
Best if you drive.

Mr.Oh replies:

Thanks for your complement. Wish you and your family have a prosperous Chinese New Year. :)

24-Jan 2014
roshime says:
25-Dec 2013

The Apartment is clean n nice.
It better if owner can provide 2 keys to the customer, currently customer only receive 1 keys. when family member need to pick-up something in the car, customer need to bring the keys until Ground Floor because required the same key to open the gate using access card that put together with the Apartment Main Power key. So, it is very difficult to us because aircond will stop after u remove the Apartment Main Power key because to go down.

sharon lim says:
19-Dec 2013

House owner is friendly and nice. Location are strategic and near to town area which easy travel to local attractions. Will consider to stay there for next malacca short trip again.

Mr. Teh replies:


06-Jan 2014
jueab says:
25-Nov 2013

Very clean house and near to tesco. Comfortable and reasonable price.

25-Nov 2013

Location is good but the unit is very dusty , the floor , table top all are very dusty n I when I requested the owner to come and clean up , disappointedly our request was rejected due to reason where he said he had clean it already and not even want to come down n witness it. We have baby follow on trip , end up we pay to out source cleaner to clean the unit again .